How to Choose a System Integrator to Install Cellular coverage and ERRCS Communications Solutions in a Commercial Building

How to Choose a System Integrator to Install Cellular coverage and ERRCS Communications Solutions in a Commercial Building

Any occupied building, whether new construction or existing, requires good cellular reception and public safety communications. Commercial building owners need to deal with these requirements at some point, either in response to tenant demands because their phone keeps dropping or a newly constructed building will need a ERRCS system before a  Certificate of Occupancy will be issued by the AHJ (Authority Having Jurisdiction).

An important first step in addressing any cellular or ERRCS coverage deficiencies is finding a system integrator who will competently assess the problem, propose an optimum and cost-effective solution, and install it expertly.

As with any service providers, system integrators each have different experience and industry expertise, product lines they carry, service level guarantees, as well as warranties and maintenance contracts or commitments. 

With highly technical capital equipment purchases, such as commercial grade cellular in-building amplification and ERRCS communication systems, it can be difficult to navigate through the technical language to evaluate a building’s best fit system, this is where your integrator is important.

A Cellular distributed antenna system may be needed instead of a cellular signal booster for a building or campus. And in the converse scenario, a cellular signal booster may be the right solution to amplify cellular coverage to address specific dead spots in one section of a building, while a distributed antenna system may be too expensive.

While cost is always an important consideration, evaluating cost against value and performance is much more important. This ensures building owners and managers don’t fall for a low-cost deal only to find tenants are still complaining about poor cell phone reception.

The system integrator chosen to do the job can make all the difference. Their expertise, product lines they offer, service footprint, and several other factors will determine if they can deliver the level of cellular connection and public safety communication needed in a building. 

To evaluate if a system integrator is the best partner to fix the cellular coverage problems and install a ERRCS communications system in a commercial building, ask them the following questions:

• Do you install both cellular coverage and ERRCS Communications systems?
• Which industry are most of your clients in?
• Who are some of the customers that you have worked with to solve similar problems?
• Can you provide references for installations you have done?
• Do you have technical staff in the local area who can do the initial evaluation, proposal, and installation?
• What product lines do you carry? Why do you carry those lines over others?
• How long before you will have equipment in stock?
• How long does it take you to do an installation?
• What service level (RF readings) will you deliver consistently throughout my building when the system is installed?
• What warranty and maintenance services do you offer?

The responses you receive to these initial questions should help you narrow down a longer list of system integrators that could meet your needs.

For more in-depth information on selecting a system integrator, contact RF Freqs  now. As leaders in this field with multiple commercial deployments, they will help to choose the best system integrator for your specific requirements.

John Dignan

(810)845-2576

jmdignan@rffreqs.us